The designs are made in Quebec and the majority of our products are made overseas in countries where cotton is grown directly. See the Sustainability section for more details.
The order leaves our factory in Pakistan and is delivered directly to the given address. We no longer have a physical office, so it is not possible to pick up your order yourself. However, DHL offers delivery to their service points. To choose to pick up your package at a service point, you can create an account/login to DHL Express on demand delivery and make the change.
Personalization credits give you the opportunity to customize your clothes without paying for each modification. Each item comes with a credit bank. Each customization option you choose represents a number of credits that will be subtracted from your bank. It is possible to buy more credits if you want to have even more fun!
We have different prices depending on the quantities per item as well as the complexity and nature of the project. Despite the high degree of customization, we are able to offer competitive prices by eliminating all intermediaries in the supply chain. When dealing directly with our plants, we do not have to give a commission to a distributor, broker or manufacturer's agent. You are therefore the one who benefits!
Yes. We will send you designs on a 2D mockup within 2 business days with different options. You will be able to see what your designs will look like.
Our production lead times are 3 to 5 weeks from the date where the design is approved, you have given us your sizings and we have received the deposit or full payment. In the event of a tight deadline, it is sometimes possible to prioritize your order.
The minimum quantity per product is between 20 and 50 depending on the product.